Frequently Asked Questions
Scheduling & Visits
Billing & Insurance
2. We do answer phone calls, texts and emails after business hours and on weekends. If you need to be seen urgently or have a medical emergency you would need to visit an ER or urgent care center.
We Do Not Bill Insurance Companies
We will provide you with a detailed billing summary that you may submit to your insurance for reimbursement.
Non-Vivify Integrative Health medical expenses such as lab tests and prescription medications may be covered by a member’s health insurance plan per that plan’s rules.
Your health insurance can be thought of as “disease insurance,” not disease-prevention insurance. Vivify Integrative Health is not insurance-based. Our services are generally not covered by medical insurance. Lab tests, however, are often covered by your insurance. If you have an HSA account, some expenses incurred may be reimbursable. We can provide you with an invoice of services provided for you to submit to your insurance provider. Any costs that are covered by your insurance company will be determined by your insurance provider.
The initial appointment is a comprehensive, in-depth appointment with Dr. Hagen including a detailed discussion regarding your health history and a comprehensive discussion of your ideal health goals. At this appointment recommendations will be made regarding hormones, nutraceutical supplements, nutrition, exercise and stress management. We are also available to address any concerns you may have as well as answer any of your billing related questions.
About Lab Tests
- The specific tests ordered will be personalized to you based on your initial evaluation with Dr. Hagen and may include blood, saliva, urine, or stool testing.
- We will make every effort to make you fully aware of any additional lab fees that may be incurred and to give you the opportunity to choose which lab tests you feel comfortable paying for.
- You are under no obligation to purchase any specialty testing.
Take The First Step On Your Journey Back To Health
You may have some questions you’d like to ask before you make a decision on becoming a patient. Our patient coordinator is standing by, happy to answer any questions you have to see whether or not Vivify Integrative Health is right for you.